Lowongan Kerja JW. MARRIOT HOTEL Medan februari 2014


Marriott International, Inc. is a leading hospitality company with more than 3,800 properties, 19 brands (includes brand extensions), and associates at more than 3,800 managed and franchised properties around the world. Founded by J. Willard and Alice Marriott and guided by Marriott family leadership for more than 80 years, the company is headquartered in Bethesda, Maryland, USA, and reported revenues of nearly $12 billion in fiscal year 2012.

  • Sales Manager
JOB SUMMARY
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
CANDIDATE PROFILE
Education and Experience
  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

  • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities.
  • Manages and develops relationships with key internal and external stakeholders.
  • Provides accurate, complete and effective turnover to Event Management.
Managing Sales Activities
  • Participates in sales calls with members of sales team to acquire new business and/or close on business.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
  • Identifies new business to achieve personal and location revenue goals.
  • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities for the location based on market conditions and location needs.
  • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
Providing Exceptional Customer Service
  • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
  • Services our customers in order to grow share of the account.
  • Executes and supports the company's customer service standards.
  • Provides excellent customer service consistent with the daily service basics of the company.
  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels
  •  CHEF DE PARTIE

Job Description



Maintain day to day kitchen operation and staff. Sales volume, culinary category, number of meals served and complexity of the operation determine level of responsibility and scope of position.


Requirements



·         Valid only for local Indonesian citizen

·         English requirement : Intermediate level

·         Has specialty in Chinese Kitchen, especially Cutter Section

·         Has the ability of basic Computer skills of Microsoft Office, knowledgeable of Material Control

          system would be an advantage

·         Has the ability to perform in a highly dynamic environment and to work under pressure

·         Has good leadership skills with at least 1 (one )year supervisory experience

·         Able to develop good interpersonal relationship and strong persuasion

·         Enjoy routine in operation work and attentive to details


Responsibilities


·         Supervises kitchen shift operations and ensures compliance with all food & beverage

          policies, standard and procedures.

·         Recognize superior quality products, presentations and flavors.

·         Maintain purchasing, receiving and food storage standards.

·         Ensure compliance with food handling and sanitation standards.

·         Ensure compliance with all local, state and federal regulations.

·         Calculate accurate, theoretical and weighted food costs.

·         Estimates daily production needs on a weekly basis and communicates production needs
          to kitchen personal daily. 

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