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PT INDOSAT Tbk
– a telecommunication services company with leading brands in
Indonesia, is in immediate need for highly motivated and qualified
professionals staff to be positioned as:
VAC4546 Head of Customer Experience and Quality Control ( Project Based )
Requirements:
- B.Sc. degree in Business Administration, Engineering
- 10+ years of experience across at least two core functions: Call center operations, IT development and operation, Product management, Marketing and Brand, Customer Experience, Business Process Transformation
- Preferable past experience from an innovative consumer and end user distinctive industry rather than telco industry.
- Good knowledge of internal operations of a telecommunications operator
- Proven ability to work across functions and coordinate cross-functional projects
- Strong in challenging non-performing processes
- Business Process Improvement
- Excellent influencing skills
- Comfortable interacting at the highest level of the company
- Effective top-down communication
- English language
VAC4536 ATL Media Communication Manager
Requirements:
- Min. S1 graduate from reputable university, preferably major in Communication /Marketing /Management
- Ability to connect the trends with media touch points
- Expert in Media buying and planning
- Excellent Oral and Written communication skills
- Experienced in managing Media buying and dealing with external agencies
- At least 3 Years in managerial position
- Preferably had experience in different companies, combination of Agency and Client side.
VAC4537 Channel Management Administrator ( Online Sales )
Requirements:
- Strong leadership skills & territorial management
- Analytical thinking together with strong understanding of business and marketing principles
- Excellent communication and presentation skills and capabilities
- Excellent sales skill and has good Negotiation skill
- Target oriented approach and decision making capabilities
- Excellence in people management and Device Management
- Acceptance and capability of travelling a lot
- Experience in sales management, Device Management & Channel management
- Practice in sales experience and field supervisory
- Proven track record and strong practice in the field of execution of Direct/Indirect sales
- Creativity and openness for innovation
VAC4538 Manager Contact Center Knowledge and Training Management
Requirements:
- Bachelor’s Degree is preferable.
- Minimum 3 -5 years in Contact Center experience
- Having knowledge and initiative to deliver and update information to all Contact Center and Galeri function
- Having a good skill and confidence to be a Trainer
- Good communication skill
- Excellence in presentation skill
- Creative and openness for innovation
VAC4539 Collection Administrator
Requirements:
- Able to work both individually and in teamwork
- Computer literate (specifically Microsoft Office)
- Ability to manage cross-functional, transversal teams;
- Good understanding of customer service, customer experience and billing collection
- Minimum 2 years in customer service or having experience in billing collection
- Strong communication and leadership skills
- Understanding of billing collection
- Understanding key performance indicator of collection
Another Jobs Available by Indosat :
- VAC4540 Channel Management Administrator ( Bank, Financial Services & Digital )
- VAC4523 Manager Marketing Demand Management
- VAC4525 Partnership Officer – Community Non School
- VAC4526 Partnership Officer -Community School
- VAC4527 Retail Cluster Coordinator
- VAC4529 Retail Regional Support
- VAC4530 Retail Shop Supervisor
- VAC4531 Retail Assurance Own Store
- VAC4532 Device Technical Specialist
- VAC4533 Service PDH (Plesiochronous Digital Hierarchy) Transport Integration Technician
- VAC4513 Manager Channel Monitoring
- VAC4509 Access Network O & M
- VAC4510 IP Access and Radio MW Technician
- VAC4511 IP Policy and Security Technician
- VAC4512 Access Network O&M (Cluster Coordinator)
- VAC4506 Partnership Officer (Sales)
How to apply
Please register and submit your application through :